Terms of Use

Alkyon Technology & Innovation

Website: alkyontech.com
Email: Hello@alkyontech.com
Effective Date: 21/05/2026

This Privacy Policy and Terms of Use document applies to the website operated under the domain alkyontech.com, including all pages, product pages, checkout pages, contact forms, account areas, content, functionality, services, and ecommerce features made available through the website. The website is operated by Alkyon Technology & Innovation, referred to in this document as “AlkyonTech”, “Alkyon Technology & Innovation”, “we”, “our”, or “us”.

The website has been developed using WordPress and may include third-party themes, plugins, ecommerce tools, payment integrations, security tools, analytics tools, cookie management tools, hosting services, email services, and other technical systems required for the proper operation of the website. The website has been developed by LOOP Digital Marketing LTD, available at loopdigitalmarketing.com and contactable at contact@loopdigitalmarketing.com. LOOP Digital Marketing LTD may act as a website developer, technical support provider, maintenance provider, or service provider, but unless separately stated in a written agreement, it does not act as the seller of the products displayed on alkyontech.com and is not responsible for the commercial fulfilment of customer orders.

This document is divided into two main sections. The first section explains how personal data is collected, used, stored, protected, shared, and managed. The second section explains the terms and conditions that govern the use of the website, online purchases, product information, intellectual property, limitations of liability, user obligations, and other important legal matters.

The website may serve customers in Cyprus, the European Union, and other territories where the product is made available. As an EU-facing ecommerce website, this policy has been prepared with reference to European data protection and consumer protection principles, including the General Data Protection Regulation, commonly known as the GDPR. The GDPR applies to organisations that process personal data of individuals in the EU, and it sets obligations for collecting, storing, managing, and protecting personal data.

1. Acceptance of Terms

By accessing or using alkyontech.com, you agree to be bound by these Terms of Use. If you do not agree with these terms, you must not use the website, purchase products, submit forms, create an account, or interact with website services.

These Terms apply to all website visitors, customers, account holders, prospective customers, business users, and any person who accesses or uses the website.

We may update these Terms from time to time. The updated version will be effective when published on the website unless otherwise stated. Your continued use of the website after updates means that you accept the revised Terms.

2. About Alkyon Technology & Innovation

Alkyon Technology & Innovation was founded with a focus on creating smart, practical, and durable products that solve everyday problems through thoughtful innovation and design.

The website currently focuses on the sale and presentation of Hang Tight, a premium silicone hanger accessory designed to help secure hangers on clotheslines and drying racks, especially in breezy or windy conditions. Hang Tight is intended to reduce the need for traditional pegs, help keep hangers more stable, and support a more convenient clothes-drying experience.

Product descriptions, images, claims, packaging information, material references, manufacturing references, and marketing statements are provided for general product information and ecommerce presentation. While we aim to ensure that all product information is accurate and up to date, minor variations may occur in packaging, colour, appearance, specifications, photography, availability, or manufacturing details.

3. Website Development and Technical Responsibility

The website has been developed by LOOP Digital Marketing LTD, available at loopdigitalmarketing.com and contactable at contact@loopdigitalmarketing.com.

The website is developed using WordPress and may include various third-party themes, plugins, ecommerce systems, checkout tools, security tools, performance tools, cookie tools, forms, analytics, and integrations. These technical components are used to deliver website functionality and may be updated, replaced, disabled, or modified over time.

LOOP Digital Marketing LTD may be responsible for development, maintenance, technical support, troubleshooting, plugin setup, website design, or other agreed digital services. However, unless expressly agreed in writing, LOOP Digital Marketing LTD is not the seller of Hang Tight, is not the product manufacturer, is not the payment processor, is not the delivery provider, and is not responsible for order fulfilment, product warranties, customer refunds, delivery delays, product safety claims, or commercial decisions made by Alkyon Technology & Innovation.

4. Ecommerce Use and Orders

By placing an order through the website, you confirm that the information you provide is accurate, complete, and current. You agree not to use false names, unauthorised payment methods, incorrect billing details, fraudulent information, or any information that you are not legally entitled to use.

An order placed through the website does not necessarily mean that the order has been accepted. We reserve the right to accept, reject, cancel, or limit orders for any lawful reason, including product unavailability, payment issues, suspected fraud, incorrect pricing, technical errors, shipping restrictions, incorrect customer information, or any other reasonable business reason.

After placing an order, you may receive an automated email confirming that your order has been received. This confirmation does not guarantee final acceptance of the order. A contract is formed only when the order is accepted and processed by us, subject to applicable consumer protection laws.

We reserve the right to limit quantities, discontinue products, modify product details, update pricing, change packaging, correct errors, or refuse orders where necessary.

5. Product Information and Use

Hang Tight is designed as a practical hanger accessory for use with clotheslines, drying racks, and similar household drying situations. Customers are responsible for using the product properly and in accordance with any instructions, warnings, packaging guidance, or reasonable household safety practices.

We do not guarantee that the product will be suitable for every type of hanger, clothesline, drying rack, environmental condition, wind strength, surface, load, garment type, or usage scenario. Product performance may depend on hanger shape, hanger material, drying rack design, line thickness, wind exposure, weight distribution, user handling, and other factors outside our control.

You agree to inspect the product before use and stop using it if it appears damaged, worn, defective, altered, unsafe, or unsuitable for the intended use. The product should not be used for purposes other than normal household clothes-drying support unless expressly stated.

Product images are for illustrative purposes. Actual product appearance may vary depending on photography, lighting, screen settings, production batches, packaging, or minor manufacturing differences.

6. Pricing and Payment

Prices displayed on the website are shown in the currency stated at checkout and may include or exclude taxes, VAT, shipping fees, customs fees, or other charges depending on the website configuration and destination.

Payment must be completed using the available payment methods shown at checkout. By submitting payment information, you confirm that you are authorised to use the selected payment method.

We are not responsible for delays or failures caused by payment processors, banks, card issuers, fraud checks, currency conversions, payment gateway downtime, or payment authorisation issues.

7. Shipping, Delivery, and Risk

Shipping options, estimated delivery times, and delivery costs may be displayed during checkout where applicable. Delivery estimates are not guaranteed unless expressly stated.

We are not responsible for delays caused by couriers, customs, incorrect addresses, failed delivery attempts, local restrictions, weather, strikes, public holidays, international shipping delays, force majeure events, or circumstances outside our reasonable control.

You are responsible for providing accurate delivery information. If an order is delayed, returned, lost, or undeliverable because you provided incorrect or incomplete information, additional shipping costs may apply.

Risk in the product may pass to you upon delivery, subject to applicable consumer protection laws. If a product arrives damaged, missing, or incorrect, you should contact us promptly at Hello@alkyontech.com with order details and supporting photos where relevant.

8. Returns, Cancellations, and Withdrawal Rights

Where applicable, customers purchasing online in the EU generally have a 14-day right to cancel and return online purchases without giving a reason. For goods, this period generally starts from the date the customer receives the goods.

To request a cancellation or return, you should contact us at Hello@alkyontech.com with your order number, name, contact details, and reason if you wish to provide one.

Products should be returned in suitable condition, with original packaging where reasonably possible, and without signs of misuse, damage, or handling beyond what is necessary to inspect the product. We reserve the right to reduce refunds where returned goods have been damaged, used improperly, or handled beyond what is necessary to establish their nature, characteristics, and functioning, subject to applicable law.

Return shipping costs, refund timelines, return address, and specific return procedures may be provided separately on the website or by email. Certain exceptions may apply depending on the nature of the product, hygiene requirements, customisation, damage, misuse, or other lawful reasons.

Nothing in these Terms is intended to remove mandatory consumer rights that cannot be excluded under applicable law. EU consumer protection rules require clear information about product, price, delivery costs, and consumer rights when buying goods and services online.

9. Defective Products and Legal Guarantees

If you believe the product is defective, damaged, incomplete, or not as described, you should contact us as soon as possible at Hello@alkyontech.com and provide your order details, a description of the issue, and photos or videos where relevant.

We may request that the product is returned for inspection. Depending on the circumstances and applicable law, remedies may include replacement, repair, refund, partial refund, or other appropriate resolution.

This section does not limit any mandatory statutory rights you may have under applicable consumer law.

10. Prohibited Uses

You must not use the website for unlawful, harmful, abusive, fraudulent, or unauthorised purposes.

You agree not to interfere with website security, attempt to gain unauthorised access, upload malicious code, scrape the website excessively, copy content without permission, misuse forms, submit false orders, test stolen payment cards, attack the website, overload servers, bypass security features, impersonate others, or use the website in a way that damages AlkyonTech, customers, service providers, or third parties.

We reserve the right to block access, cancel orders, report abuse, preserve evidence, cooperate with authorities, and take legal action where necessary.

11. Intellectual Property

All content on the website, including text, product descriptions, product names, images, graphics, logos, branding, layout, design, icons, videos, documents, downloads, and other materials, is owned by or licensed to Alkyon Technology & Innovation unless otherwise stated.

You may view and use the website for personal, non-commercial purposes related to browsing or purchasing products. You must not copy, reproduce, modify, distribute, sell, publish, reverse engineer, scrape, frame, or exploit website content without prior written permission.

The name Hang Tight, the AlkyonTech brand, and related product identity may be protected by intellectual property rights. No rights are granted to you except the limited right to use the website in accordance with these Terms.

12. Website Availability and Technical Issues

We aim to keep the website available and functional, but we do not guarantee uninterrupted access. The website may be unavailable due to maintenance, updates, hosting issues, plugin conflicts, cyberattacks, server downtime, payment gateway issues, third-party failures, internet disruptions, or other technical problems.

Because the website is built with WordPress and third-party tools, technical issues may arise from plugin updates, theme updates, hosting changes, compatibility problems, third-party APIs, browser changes, cache systems, or security tools.

We reserve the right to modify, suspend, update, restrict, or discontinue any part of the website at any time without liability, subject to applicable law.

13. Third-Party Services and Links

The website may rely on third-party providers for hosting, payments, shipping, analytics, security, forms, email delivery, performance optimisation, cookies, and ecommerce functionality.

We are not responsible for third-party service failures, downtime, security incidents, policy changes, pricing changes, delivery delays, API failures, payment refusals, or external website content.

Links to third-party websites are provided for convenience only. We do not endorse and are not responsible for third-party websites, terms, privacy policies, content, products, or services.

14. Disclaimers

The website and its content are provided on an “as is” and “as available” basis. We make reasonable efforts to keep information accurate and updated, but we do not guarantee that all content is complete, error-free, uninterrupted, current, or suitable for every user.

Product information is provided for general ecommerce purposes and should not be interpreted as a guarantee of performance in every possible condition or environment.

To the maximum extent permitted by law, we disclaim all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted access, and error-free operation.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Alkyon Technology & Innovation shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, loss of business, loss of data, loss of goodwill, loss of opportunity, or website interruption.

We are not liable for losses caused by misuse of the product, failure to follow instructions, normal wear and tear, unsuitable usage conditions, third-party service failures, payment provider issues, delivery provider delays, inaccurate customer information, unauthorised account access, or events outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law, including liability for fraud, intentional misconduct, or mandatory consumer rights.

16. Indemnity

You agree to indemnify and hold harmless Alkyon Technology & Innovation, its owners, officers, employees, contractors, partners, suppliers, developers, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from your misuse of the website, breach of these Terms, unlawful conduct, infringement of third-party rights, fraudulent orders, unauthorised account use, or violation of applicable law.

This indemnity applies to the maximum extent permitted by law and does not limit your mandatory consumer rights.

17. Force Majeure

We shall not be responsible for delays, failures, or non-performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, strikes, transport disruption, customs delays, pandemics, public health measures, government action, power outages, internet failures, cyberattacks, supplier shortages, manufacturing delays, courier failures, payment processor downtime, or hosting provider incidents.

18. Governing Law and Disputes

These Terms shall be governed by the laws applicable to Alkyon Technology & Innovation, subject to any mandatory consumer protection rights that may apply in your country of residence.

Before starting formal legal proceedings, we encourage you to contact us at Hello@alkyontech.com so that we can attempt to resolve the issue in good faith.

If you are a consumer in the European Union, you may have rights under applicable consumer protection laws that cannot be excluded by these Terms.

19. Changes to This Document

We may update this Privacy Policy and Terms of Use from time to time to reflect changes in our business, website functionality, products, legal obligations, WordPress setup, third-party plugins, payment methods, shipping providers, or data processing practices.

The updated version will be posted on this page with a revised effective date. You should review this page periodically. Continued use of the website after changes are published means that you accept the updated Terms, where permitted by law.

20. Contact Information

For privacy questions, order enquiries, product questions, return requests, legal notices, complaints, or other matters relating to this website, please contact:

Alkyon Technology & Innovation
Website: alkyontech.com
Email: Hello@alkyontech.com

For website development or technical matters relating specifically to the website build, maintenance, or development services:

LOOP Digital Marketing LTD
Website: loopdigitalmarketing.com
Email: contact@loopdigitalmarketing.com